26 - 28 November, 2018 | The Old Mill, Toronto, ON

Jean-Claude Helou


Senior Director, Digital Operations Consulting
PwC


1:00 PM Field Service Transformation: Empowering the Digital Workforce

• Burning drivers in asset management and customer enablement that are driving the transformation of
field services
• Digital technologies that are enabling, facilitating and transforming field services including: Internet of
things, Big data / analytics, Mobile devices, Cloud services, Augmented reality, Wearables
• Leading new operating field practices that could deliver value and a positive business case - field and
office productivity
• Lessons learned from successful Energy and Utilities field service transformations including change
  • management, sustainability, benefits realization and implementation agility


Check out the incredible speaker line-up to see who will be joining Jean-Claude.

Download The Latest Agenda