26 - 28 November, 2018 | The Old Mill, Toronto, ON

James Carr

Director, Operational Excellence

8:30 AM Workshop A: Human-Centred Operational Excellence

•    Getting better at getting better: What does a culture of operational discipline really mean?
•    What is the role of culture in achieving operational excellence?
•    What are the core values, behaviors, etc. necessary to achieve operational excellence?
•    How can leaders create this culture within their organization?
•    How decisions of “who does what where” affect your ability to achieve operational excellence
•    A different way of looking at the business architectures that underpin how you organize the business, manage process, conduct operations, and even support IT
•    How do you assess and measure culture?

Check out the incredible speaker line-up to see who will be joining James.

Download The Latest Agenda